Air India transforms flight bookings with its new AI-powered eZ Booking technology. This tool simplifies reservations, offering a quick and personalized experience for Air India customers. The airline uses advanced artificial intelligence to speed up the booking process and reduce unnecessary steps.

eZ Booking is available exclusively to members of Air India’s Maharaja Club, enhancing their experience. It makes booking more intuitive by eliminating extra steps. Customers can now finalize their reservations quickly and easily without navigating through multiple screens.

eZ Booking uses Agentic AI, which mimics a human travel agent. It adapts to customer preferences and customizes itineraries. The system uses machine learning and natural language processing to provide accurate and fast responses with little human input.

The feature also allows voice commands. Customers can speak their travel plans naturally. They can adjust itineraries easily, whether modifying details or making simple requests. This marks a major step for Air India in offering faster, simpler bookings.

Focused on providing a seamless service, Air India showcases its commitment to technology and customer satisfaction. eZ Booking transforms flight bookings, ensuring a more convenient and satisfying experience for travelers.

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