Winter Wreaks Havoc in Istanbul—Here’s How Turkish Airlines Is Managing the Crisis

Turkish Airlines is facing major flight disruptions as severe winter weather in Istanbul continues to create chaos. As freezing temperatures and heavy snowfall affect airport operations, many passengers remain stranded. Flights are either delayed for hours or canceled altogether, forcing travelers to seek alternative arrangements.

Due to worsening weather conditions, the airline’s schedule remains unstable. While some passengers experience long waits, others struggle to rebook their flights. Since cancellations are increasing, travelers must stay prepared for sudden changes. Meanwhile, overcrowded airports and limited customer service make it even harder to find solutions.

Adding to the frustration, passengers lack clear information about their rights. Turkish Airlines does not provide detailed guidance on compensation, leaving many travelers uncertain. Since rebooking policies remain unclear, some passengers do not know if they qualify for refunds or alternative flights. As a result, the confusion makes an already stressful situation worse.

Although extreme weather counts as an extraordinary circumstance, Turkish Airlines still has obligations to its passengers. Affected travelers have the right to request rebooking at the earliest opportunity, even with another airline. If rebooking does not work, they can demand a refund. Furthermore, those facing long delays should receive accommodation and meals. However, airlines often require passengers to pay upfront and submit reimbursement claims later.

To minimize inconvenience, passengers should stay proactive. Checking Turkish Airlines’ website frequently can help them find updates on flight schedules. Since customer service lines remain overwhelmed, exploring alternative routes could also be beneficial. Additionally, keeping receipts for any unexpected expenses ensures smooth reimbursement later.

For now, winter weather in Istanbul shows no signs of improving. Even after conditions get better, Turkish Airlines may need several days to clear the backlog. As disruptions continue, passengers should remain flexible, stay informed, and plan ahead to reduce travel difficulties.

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