Air Canada has partnered with Verteil Technologies to enhance its direct booking process through NDC (New Distribution Capability) technology. This strategic collaboration allows travel sellers to seamlessly access Air Canada’s offerings via Verteil’s Direct Connect platform, making the booking experience more streamlined.
As a result, travel agents can now take advantage of advanced tools that simplify key tasks such as booking management, payments, refunds, and credit retention. These improvements help reduce manual workload, which ultimately boosts efficiency. Consequently, travel agents can manage bookings more effectively and provide a higher level of service to customers.
Additionally, by integrating NDC, Air Canada enables a more dynamic approach to retailing. This allows travel agents to offer more personalized services to their clients. The enhanced platform improves fare transparency, flexibility, and customization of travel options. As a result, travelers can enjoy tailored experiences that better meet their specific needs.
Moreover, the partnership supports a more efficient travel management process. Automated notifications now alert travel agents to real-time changes in bookings, ensuring a smooth flow of information. In turn, this leads to better customer satisfaction and reduced errors, making the entire process more reliable.
Furthermore, both Air Canada and Verteil Technologies are committed to modernizing travel retail through innovative solutions. In fact, the use of NDC technology forms the foundation for this transformation, aiming to provide a more streamlined and efficient distribution model. Therefore, with this partnership, both companies take significant strides towards enhancing the travel industry’s technological infrastructure.
As the travel sector continues to evolve, this partnership marks a pivotal moment for airline distribution. Air Canada’s integration of NDC content gives travel sellers better tools and more opportunities to grow their business. Consequently, this collaboration sets a powerful precedent for the future of travel booking.
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