Air France is revolutionizing airline retailing with a cutting-edge partnership. The airline has teamed up with Amadeus to modernize booking and service systems. As a result, this transformation introduces Nevio, an advanced “Offer and Order” platform. It aligns with IATA’s ONE Order standard, simplifying travel and enhancing the customer experience.

Currently, travelers manage multiple booking records, which makes the process complex. However, the new system eliminates fragmented documents, replacing them with a single, streamlined order. In other words, this approach mirrors modern e-commerce, allowing customers to access all travel details in one place.

Air France is driving this shift through its MOON (Moving to Offer and Order Native) program. Consequently, the airline is working closely with Amadeus to upgrade its infrastructure. This transition moves Air France toward a fully digital booking system, significantly reducing reliance on outdated processes.

The new system offers more than just convenience. Instead, customers can modify bookings with greater flexibility and enjoy a seamless experience. Moreover, personalized offers will match individual preferences, creating a tailored journey for every traveler.

Without a doubt, this transformation marks a major milestone in airline retailing. By embracing modern digital solutions, Air France sets a new industry benchmark. Furthermore, the airline remains committed to making travel easier and more customer-focused. With this upgrade, travelers gain more control over their trips, ensuring a hassle-free journey.

Amadeus Nevio plays a key role in this evolution. Since the platform offers flexibility, Air France can customize its operations. Additionally, this modernization will phase out outdated systems, improving efficiency and simplifying the airline’s IT structure.

Ultimately, with this next-generation system, Air France enhances the way travelers book, modify, and experience flights. The future of airline retailing is here, and it’s designed with the customer in mind.

Related stories:

• Air India Boosts Fleet with New Airbus Aircraft Orders
• Cathay Pacific to Revamp Fleet with Bold New Aircraft Purchase
• Etihad Airways Aims for Growth: In Talks with Airbus and Boeing to Expand Fleet!
• Southwest Airlines Expands Domestic Network with Ten New Routes
• Air France Unveils Plans for New Lounge at Newark Airport