Hartsfield–Jackson Atlanta International Airport (ATL) is the busiest airport in the United States. Additionally, it is where Delta Air Lines operates its largest catering facility in North America. Notably, Delta Air Lines stands as the world’s largest airline by revenue, operating over 5,400 flights each day. After the disruptions caused by COVID-19, Delta Air Lines revamped its catering service to significantly improve the passenger experience.
To enhance its catering, Delta Air Lines made a strategic switch from Gate Gourmet to Newrest, a French catering company. This change allows all flights leaving from Atlanta to receive meals packed in recyclable materials. Furthermore, Newrest emphasizes sustainability, which aligns perfectly with Delta’s focus on eco-friendly practices.
Newrest’s kitchen operates around the clock, receiving meal orders 24 hours before flights leave. Consequently, this timing is essential for smooth operations. The chefs at Newrest create customized meals that meet Delta’s high-quality standards. Moreover, meal options change based on flight length, class, and destination, ensuring every passenger enjoys a great meal.
At the Atlanta facility, workers follow strict hygiene rules before entering the kitchen. They wash their hands and wear protective gear to keep food safe. In addition, chefs prepare around 40 meal components at the same time to ensure quick production.
This $54 million facility spans 120,000 square feet and produces about 3,200 meals daily. With modern kitchen equipment, including the latest fryers and ovens, the facility operates efficiently. Furthermore, Newrest uses robots to help assemble meal trays, making an impressive 750 trays each hour.
Newrest also manages welcome lounges around the world, providing tailored services to airlines and travelers. This comprehensive approach ensures Delta Air Lines consistently delivers quality meals and excellent service, enhancing the overall travel experience.
Delta Air Lines continues to improve its catering service, focusing on sustainability and quality. Thanks to Newrest’s help, passengers can enjoy delicious meals while flying, which reflects the airline’s commitment to excellence.
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