Emirates, a global aviation leader, launched its first interactive travel store in West Africa. Located in Accra, Ghana, this retail space blends technology and personalized service to transform travel planning. Emirates brings its unique travel experience directly to West African customers, marking a key step in global retail growth.
The store occupies 310 square meters in Airport City and features a luxurious open-plan design. It highlights Emirates’ brand identity through elegant décor inspired by iconic airline motifs. Visitors can explore a full-size Emirates A380 Onboard Lounge replica to experience the airline’s premium cabin. This setup inspires travelers to book Emirates flights, especially routes linking Accra and Dubai.
The store uses smart technology to engage customers actively. Visitors operate self-service kiosks for quick bookings and use a selfie mirror to capture travel moments. Five travel consultants help customers with planning, ticketing, and personalized advice, ensuring smooth and engaging service.
Since 2004, Emirates has connected Ghana to major global cities. It operates daily flights from Accra, boosting tourism, business, and trade. This store shows Emirates’ strong commitment to Ghana and West Africa by offering innovative services combining technology and expert support.
With this high-tech, customer-focused retail space, Emirates reshapes travel retail in West Africa. The Accra store sets a new standard in immersive travel solutions. Emirates strengthens its presence and enhances customer engagement in this growing market.
Related stories:
Catch up on the top stories and travel deals by subscribing to our newsletter!
Leave a Reply