Frontier Airlines recently faced controversy after removing a passenger from a flight because of her wearable cardiac defibrillator. The passenger was traveling with her husband from Houston to Phoenix and carried the device to manage her heart condition. This portable medical device monitors the heart and delivers electrical shocks if necessary to stabilize a patient’s heartbeat.

The passenger had informed both the airline and TSA about her medical equipment. Once aboard, the flight attendants raised concerns about the device, saying it wasn’t approved for air travel. Despite the passenger offering to remove the device’s batteries, the crew insisted the device could not board, citing safety issues with the device even without its battery.

The device’s manufacturer asserts that it is safe for air travel and has received clearance from aviation authorities. However, Frontier Airlines upheld their decision and removed the passenger from the flight. The airline has since acknowledged the incident and promised to investigate further. They also reached out to the affected customer to offer a refund and to better understand the situation.

This event follows a similar issue with United Airlines, where a mother had to remove life-saving equipment for her child. These incidents highlight ongoing challenges faced by passengers with medical devices. To avoid complications, travelers with medical needs should confirm airline policies beforehand and carry documentation supporting the need for their medical equipment.

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