LATAM again earned top honors, winning the Five Star Global Airline rating in APEX 2025. This award, LATAM’s third in a row, reflects the airline’s commitment to passenger satisfaction. Nearly a million passenger reviews ranked over 600 airlines based on seat comfort, service, entertainment, dining, and connectivity.

LATAM shines through a refined onboard experience. Its upgraded cabins offer ergonomic seats for superior comfort. LATAM Play, its entertainment system, features Latin America’s largest exclusive content library. Passengers access over 240 movies from Disney+, Paramount+, and Max, as well as 740 TV shows and live TV in Brazil. Wellness programs and local shows add to the appeal.

The airline also excels in connectivity. LATAM Pass members enjoy free WiFi on regional and domestic flights. High-speed internet covers LATAM’s entire Brazilian fleet and most of its Chilean fleet, keeping travelers connected throughout their journeys.

LATAM enhances in-flight dining with its “Flavors that Transport” initiative. This program showcases South America’s rich flavors, featuring dishes from rising female chefs. Passengers experience the essence of regional cuisine with authentic meals.

The airline consistently refines services based on passenger feedback, aiming to elevate each flight. The airline’s commitment to quality helps it maintain its Five Star distinction and set new standards in the industry.

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