Southwest Adjusts Hiring Strategy in Response to Elliott Investment Pressure

Southwest Airlines is taking significant steps to reduce costs in 2025, focusing on boosting shareholder returns. Under pressure from Elliott Investment, the airline is halting corporate hiring, promotions, summer internships, and employee gatherings. These measures aim to cut operating costs and enhance financial stability.

Moreover, the airline’s leadership emphasizes the importance of every dollar as it works towards better financial health. Recent financial reports reveal mixed results. In Q3 2024, Southwest Airlines reported passenger revenue yield per revenue passenger mile at 17.01 cents, with operating expenses at 15.11 cents per available seat mile. Consequently, total revenue for the quarter was $6.87 billion, while operating expenses closely followed at $6.83 billion, leading to a net income of $67 million.

Throughout the first nine months of 2024, the airline earned $20.553 billion in revenue against $20.51 billion in operating expenses, resulting in a $204 million net income. However, this is a notable drop from the $717 million net income during the same period in 2023. The company had 73,463 full-time employees and 811 aircraft as of Q3 2024, showing slight decreases from the previous year.

Furthermore, Southwest Airlines is addressing overstaffing issues influenced by Boeing’s delivery delays of the MAX aircraft. The airline plans to streamline its workforce, focusing on efficiency initiatives such as red-eye flights and limited essential hiring. Additionally, digital enhancements and artificial intelligence will further support modernized operations, helping manage staffing levels efficiently.

In response to a proxy battle with Elliott Investment, Southwest Airlines is also revising its service offerings to increase revenue. The airline is introducing assigned and premium seating on its Boeing 737 aircraft to monetize customer value propositions. Therefore, these changes, part of the ‘Southwest. Even Better’ campaign, aim to strengthen the airline’s competitive edge while addressing shareholder concerns.

Southwest Airlines continues to monitor its hiring needs, focusing on strategic cost management to maintain its low-cost leadership. As the airline navigates these challenges, it remains committed to enhancing financial performance and shareholder returns.

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